Yes! We offer both for your convenience:

• Shipping via Canada Post: We offer free shipping on orders over $150, and $15 flat rate for orders under $150, with delivery in 3-7 business days. For express delivery in 1-2 business days, it's $20. Just select "shipping" at checkout. 
  
• In-Store Pickup: If you would prefer to pick up your order in store, just select "pick up" at checkout. Once your order is ready, you'll receive a notification that it's ready to be picked up at any time during our business hours. The best part? This option is always free!

Unfortunately, our inventory is the same online as it is in our store. So if an item is sold out online, we don't have it in our store. 

However, you can sign up to receive an email when an item you want is back in stock. Just click on the item and size that you want, then click "Notify me when back in stock," and you'll receive an email when we have the item available again. 

Currently, all the styles we carry in our store are available for purchase on our website. We don't have additional styles or sizes in our store. 

We offer exchanges or store credit on regular or promotional priced items within 14 days of receipt of the items. Unfortunately we do not offer refunds. Sale items are final sale, no returns or exchanges.

You can read our return policy in full by clicking here.

Since we're unable to give a refund for the item that gets returned, we strongly advise against doing this. In this situation, we would only be able to offer a credit note for the returned item, and only if it was purchased at regular price.

If you're unsure about a size, our staff are available and happy to help guide you to the right size. We're also happy to exchange an item for a different size should the size or style you choose not work out. 

A store credit is similar to a gift card that can be used in our store at a later time. It is issued in the amount you initially paid for the item you're bringing back. That dollar amount can then be deducted from a future purchase. 

An exchange is when you return an item and take another item as an exchange in the same transaction. You can exchange your item for anything else we have in our store. The value of the item you are bringing back will be deducted from the cost of the new item.  

You can! Call us during our business hours with the style information and sizes of the items you would like to buy (all available on our website) and we can process your transaction over the phone. 

For your protection, we do not keep, nor do our staff have access to, any credit card information from previous purchases. 

Although we try to be as active as possible on social media, we're unable to regularly monitor direct messages on social media channels. Instead, if you require assistance please reach out to us via email at info@bodyblue.ca, or by phone at 416-778-7601. Or click here to use our contact form.